Important update

Debut has discontinued its debit card product and related payment services, including its mobile app.

Kia ora

We started Debut to improve how banking works in New Zealand.
As we reassessed the market and where we can add the most value, we made the decision to discontinue our debit card product, related payment services, and mobile app.
Key dates
- Debit card services stopped on 31 March 2026
- Access to the Debut app ended on 15 April 2026
All customers were notified of these changes in advance and provided with the opportunity to withdraw their funds prior to the closure of services.

After 15 April 2026, access to the Debut app will no longer be available and customer accounts are being closed in accordance with Debut’s Terms and Conditions.
Help / Customer Balances
If you believe you still have a remaining balance, please contact us at contact@makingdebutbank.co.nz, and we will assist with returning your funds in accordance with Debut’s Terms and Conditions.